Extreme Pita...the sizzle of the grill

There’s the sizzle of the grill, the savory smell of sautéed meats and vegetables, and the vibrant colors that surround you as you walk in the door. Alex and Mark Rechichi want The Extreme Pita experience to awaken all the senses.

The brothers co-founded the restaurant in 1997 in Toronto, Ontario, and have grown it through franchising to 150 stores. Alex, president of the company, spends much of his time now working across the border on U.S. expansion.

“Bright yellows, blues, and reds are the primary colors of the brand,” Alex Rechichi says. “The stores are a reflection of the healthy, energetic lifestyle we cater to. We really provide a healthy sandwich alternative. Everything is grilled to order in front of the customer. All the sauces and dressings are low fat.”

The Rechichis launched The Extreme Pita with no foodservice experience, but plenty of entrepreneurial spirit. “We saw that pitas were getting really popular, but that they typically were seen as more ethnic—Lebanese or Greek. We focused on making them a healthy choice and more mainstream,” Alex Rechichi says. “We used a lot of flavor profiles we knew people liked—like Hot Southern Cajun and Tzatziki—but we presented them in a new way. That’s what makes our brand profile unique.”

The Extreme Pita menu includes a variety of pita sandwiches wrapped in spill-proof, perforated linings for customers on the go. The lightest selection is the small veggie, sautéed in the customer’s choice of 17 sauces and priced at $3.29. More filling is a regular meat pita, stuffed with chicken, steak, falafel, ham, or tuna priced at $6.29. There are 18 toppings, which also can be used on pita pizzas and salads. There are 14 pitas on the menu with 5 grams of fat or fewer. The restaurants serve 170 to 220 customers per day between the operating hours of 10:30 a.m. and 10:30 p.m. Stores nestled next to college campuses are open later.
The main customer base is the 18- to 34-year-old but is broadening. “We were heavily skewed toward women early on, because pitas weren’t a mainstream concept, and women were more likely to be looking for healthful options. Our customer base has changed over the years from 70 percent female to 55 percent female. We’re also seeing a lot more families.” As a result, the Extreme Pita has a new kid’s menu, featuring a pepperoni and cheese quesadilla, pita pizzas, and pita sandwiches.
The Rechichis focused early on molding the image of the pita sandwich into what they wanted it to be—a healthy, but filling meal packed into a thin bread shell. Naming their concept was key. “We came up with a long list of names, none of them memorable,” Alex Rechichi says. “We thought about the fact that people would see a pita and think healthy, but small and not filling. We wanted them to see our sandwiches as extreme in size, flavor, and value; and that label just stuck.”
The Rechichis started with three tightly managed and closely located corporate stores for the first two years. “We really took our time before franchising in 1999. We looked at training, paying close attention to what competitors have done right and wrong. And recently we’ve hired a strong team just to support area developers.” The Rechichis have been focused on U.S. area development for the past 18 months, securing franchise agreements throughout New England and in Texas, Arizona, and California. They plan to have 50 U.S. stores open by the end of the first quarter 2007 in addition to continued steady growth in Canada.

Why It Bears Watching: The Extreme Pita has grown at an extreme pace thanks to extreme planning. Alex and Mark Rechichi were just a couple years out of college when they decided to leave jobs in sales and finance and put their business know-how to the test in the restaurant business. Pitas, though not yet popular in Canada in 1997, seemed a healthy alternative to fast food and with little representation in the marketplace, there was plenty of room for innovation.
After carefully studying how to replicate their brand, the brothers began franchising in 1999 and opened 125 Canadian stores in four and a half years, before looking south of the border. They now have 150 stores operating; 12 of those are in the United States. Another 20 U.S. stores are scheduled to open in the next 12 months along with 40 new Canadian stores.
“Many times when we first talk to potential franchisees in Canada, they think we are a U.S. brand,” Alex Rechichi says. “There are so many strong U.S. brands that move into Canada and do well. It’s nice to be associated with them. So many people tell us it’s great to see a Canadian brand going south of the border, and we’re confident we will do well.”

Click Here For More Information on the Extreme Pita Franchise Opportunity
Source: QSR magazine

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